Last Updated: June 21, 2026

Hang 10 Pools ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, Hang10Pools.com, and through our pool construction, pool remodeling, outdoor living, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, contact us, or engage our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

• Name

• Email address

• Phone number

• Property address

• Mailing address

• Project details

• Budget information

• HOA information

• Any information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of access

• Website interaction data

Project Information

When requesting pool construction, remodeling, or outdoor living services, we may collect:

• Property surveys

• Site plans

• Photos

• Videos

• HOA documentation

• Permit-related information

• Construction specifications

2. How We Use Your Information

We use information collected to:

• Respond to inquiries

• Prepare estimates and proposals

• Design pools and outdoor living projects

• Obtain permits and approvals

• Schedule consultations

• Manage construction projects

• Improve customer service

• Improve website functionality

• Send project updates

• Process warranty requests

• Conduct internal business operations

• Comply with legal obligations

3. Marketing Communications

We may use your contact information to send:

• Promotional offers

• Financing information

• Seasonal maintenance tips

• Project updates

• Company news

• Educational content regarding pools, spas, and outdoor living

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications.

4. SMS and Text Messaging

By providing your phone number, you consent to receive calls and text messages from Hang 10 Pools regarding:

• Appointment scheduling

• Project updates

• Estimate follow-ups

• Customer service communications

• Promotional messages, where permitted by law

Message frequency may vary.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance.

Cookies may be used to:

• Remember user preferences

• Improve website functionality

• Measure advertising effectiveness

• Analyze website traffic

• Support remarketing campaigns

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

6. Analytics Services

We may use analytics providers such as:

• Google Analytics

• Google Search Console

• Meta Pixel

• Other marketing and analytics tools

These services may collect information regarding website usage and visitor behavior.

The information collected helps us improve website performance and marketing effectiveness.

7. Online Advertising and Remarketing

Hang 10 Pools may use advertising platforms to display relevant advertisements to visitors after they leave our website.

Advertising platforms may include:

• Google Ads

• Meta (Facebook and Instagram)

• YouTube

• Other advertising networks

These services may use cookies and tracking technologies to display advertisements based on previous website visits.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Permit expeditors

• Engineers

• Surveyors

• Architects

• Subcontractors

• Payment processors

• Marketing providers

• Customer relationship management (CRM) systems

• Website hosting providers

• Legal or regulatory authorities when required by law

Third parties are only provided information necessary to perform their services.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services

• Comply with legal obligations

• Maintain project records

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Data Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.

12. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

• Accessing information we hold about you

• Requesting corrections

• Requesting deletion of personal information

• Opting out of marketing communications

• Requesting information about how your data is used

To exercise these rights, please contact us using the information provided below.

13. Florida Residents

If you are a Florida resident, you may request information regarding the collection and use of your personal information in accordance with applicable Florida laws.

We will respond to qualifying requests within the timeframes required by law.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

Users should review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Hang 10 Pools

Website: www.hang10pools.com

Email: office@hang10pools.com

Phone: (800-549-4701)

Business Hours: Monday through Friday, 8:00 AM – 5:00 PM Eastern Time

You may also contact us through the contact form available on our website.